The University of North Texas contracted with Higher One, a financial services company focused solely on higher education to bring a new refunding choice to our students. Students are always the first priority at the University of North Texas. This new refunding process is an improvement to getting refunds to students faster, more secure and with more choices. The services of Higher One were acquired through a formal contracting process.

Higher One provides refund services to hundreds of campuses nationwide. This new program provides students with increased choices when it comes to receiving refunds. These choices now include ACH transfer to an existing bank account, paper check or the Easy Refund to your UNT debit card. All options are free to the student. No student is obligated to select the UNT Debit card. The UNT Debit card is the key to accessing these refund options and we encourage students to log on to www.untdebitcard.com to activate their refund choice. We suggest that students retain the card as they may need it in the future if they choose to change their refunding preference.

Students may choose an ACH deposit and have their refund money directly deposited into an existing bank account of their choosing. Funds will be received in 2-3 business days. Students must still log in to the secure website at www.untdebitcard.com and enter the 16 digit number from the card. After logging into the site and activating the card, students will then be prompted to make a refund choice. Students will choose the second option listed, ACH transfer (to other bank). Students must print sign and mail the ACH activation form to Higher One. To expedite this process these forms may be dropped off at the Student Accounting counter on the first floor of the Eagle Student Services Center. There are NO fees associated with setting your refund method preference as an ACH transfer to an existing bank account.

Students may choose an EasyRefund to the OneAccount. They will receive their refund the same day that UNT releases the funds. The OneAccount is an FDIC insured checking account with no monthly fee that allows the UNT Debit card to be used as a Debit MasterCard anywhere that Debit MasterCard is accepted. The OneAccount is meant to be used for free. There is a link at www.untdebitcard.com with information explaining how to use the OneAccount for free.

Students may choose to receive a paper check. Depending on mailing times checks will be received in 5-7 business days to your address on file with UNT. It is critical that your correct address is on file with UNT in order to receive your refund and any other important information from UNT.

There are currently 3 ATM’s located on the Denton campus. There is one on the first floor of the Eagle Student Services Center, in Maple Hall and in the Recreation Center. There is also an ATM machine on the Dallas Campus and at Discovery Park. There is no transaction fee for using these Higher One ATMs.

Click here to download a map of the ATM locations.

If you are a new student to UNT you do not need to do anything to receive the UNT Debit card. A card will automatically be sent to your address on file with UNT.  Please make sure your correct address is on file with the university.  It will take approximately 5-7 days after you enroll to receive a card in the mail.  Once you receive your card in the mail you can then activate a refunding preference.

If you are a continuing student at UNT and are expecting a refund, but you have not received your card please contact the Student Accounting Office at 940-565-3225 or email www.unt.edu/askunt/ .
 Please include your name, current address and student ID number for verification.

We encourage students or other interested individuals to visit www.untdebitcard.com or www.learnaboutone.com to learn more about this program and the many benefits to students.  Please contact the UN T Student Accounting Office at 940-565-3225 or the Higher One customer service line at 1-866-782-0827 for any questions or concerns.

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If you have not already done so, you will need to activate your university email address by clicking here: eagle mail.