Student Financial Aid and Scholarships :: University of North Texas

Customer Service Survey

Note: This form is used for statistical analysis, trend mapping, and general feedback. Please do not ask specific questions about your awards or file status here.

Please describe yourself:

Entering Freshman
Parent
Entering Transfer
Graduate Student
Continuing Student
Doctoral Student
Other (specify):

What was the purpose of your visit or phone call?

General information on financial aid/or scholarships.
Assistance in completing forms.
Turning in required documents/forms.
Checking status of file or awards.
Other (please specify):

When you have spoken with our staff, were your inquiries answered?

Yes
No, please explain.

Please indicate the response that best describes your perception of our staff.

Other comments: